Patient Engagement Representative
Company: VirtualVocations
Location: Spring
Posted on: January 27, 2025
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Job Description:
A company is looking for a Patient Engagement Representative -
Remote.
Key Responsibilities
Provide inbound and outbound support for patient acquisition and
retention strategies through various communication channels
Accurately determine eligibility for care coordination, provide
physician referrals, and handle event registrations
Document and refer unresolved issues, handle patient complaints,
and maintain quality measures according to protocols
Required Qualifications, Training, and Education
High school diploma or GED required
1-3 years of customer service and/or healthcare experience
required
Telephone/call center experience required
Working knowledge of Windows-based computer environment
required
Preferred: Two years of college
Keywords: VirtualVocations, The Woodlands , Patient Engagement Representative, Other , Spring, Texas
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