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Member Care Representative

Company: VirtualVocations
Location: Beaumont
Posted on: November 17, 2024

Job Description:

A company is looking for a Member Care Representative I - Pet (Remote).



Key Responsibilities:

Provide quality member service and strive for first call resolution
Educate members on policy information and coverage using multiple resources
Maintain accurate documentation of all member interactions


Required Qualifications, Training, and Education:

High school diploma or equivalent; some undergraduate studies preferred
Typically one year of work-related experience, preferably in insurance or customer service
Working knowledge of Microsoft Office Suite
Basic understanding of general business practices and terminology
Ability to operate personal computer and related software for business applications

Keywords: VirtualVocations, The Woodlands , Member Care Representative, Other , Beaumont, Texas

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