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VIP Support Specialist

Company: VirtualVocations
Location: Beaumont
Posted on: November 14, 2024

Job Description:

A company is looking for a VIP Support Specialist to assist students in their publishing journey.



Key Responsibilities

Respond to customer inquiries daily across various platforms while maintaining brand voice
Assist coaches in identifying students needing additional help and facilitate outreach
Monitor live Q&A calls to provide real-time support and assist in scheduling


Required Qualifications

Highly motivated and organized with a positive attitude
Experience working in a fully remote team environment
Preference for candidates who are members of Audiobook Income Academy and have published at least one book
Must have access to a laptop or computer with a reliable internet connection
Experience using Hubspot, Zoom, Loom, Intercom, and Slack preferred

Keywords: VirtualVocations, The Woodlands , VIP Support Specialist, Other , Beaumont, Texas

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